---
title: "Cancelling Luma Plus"
subtitle: "You can cancel your Luma Plus at any time for any reason."
slug: "cancelling-luma-plus"
url: "https://help.luma.com/p/cancelling-luma-plus"
tags: ["Luma Plus"]
---

You can manage your Luma Plus subscription by:

1. Open [luma.com/calendar/manage/plus](https://luma.com/calendar/manage/plus)
2. Choose the Calendar you have Plus for

There you will be able to update your payment method, change your plan, or turn off auto-renewal.

## Cancellation Policy

You can cancel your Luma Plus subscription at any time. If you cancel, your plan will remain active until the current billing period ends.

**Note:** We are not able to process refunds for Luma Plus subscriptions.

## Changing Your Send Limit

**Upgrading Your Send Limit**

When you upgrade your send limit:

- **Monthly subscriptions:** You’ll be charged for a full month, regardless of when you upgrade in your billing cycle
- **Yearly subscriptions:** You’ll be charged for the remainder of your year, with a minimum 30-day charge. If you upgrade within 30 days of renewal, you’ll be charged for 30 days
- You’ll immediately get access to your higher send limit

**Downgrading Your Send Limit**

When you downgrade your send limit:

- **Immediate access change:** You’ll lose access to the higher send tier right away
- **No refunds or credits:** You won’t receive any credit for the unused portion of your current billing period
- **Lower rate at renewal:** Your next invoice will reflect the lower send limit pricing

This straightforward approach ensures fair billing while preventing abuse of the system.

## Can’t Find Your Subscription?

If you see a charge from Luma on your card but can’t remember which account it’s connected to, you can use our [Subscription Lookup](https://luma.com/support/lookup-card) tool. Enter your card details and the charge amount to find and cancel any active Luma Plus subscriptions associated with that card.